TERMS & CONDITIONS

1. GENERAL USE OF THE WEBSITE

1.1 You must be at least 18 years old to place online orders or make reservations through our website.
1.2 You agree not to misuse the website, interfere with its security, or engage in any unlawful activity while using our services.
1.3 All content on this website—including menu items, logos, images, descriptions, and design elements—is owned by the Company and may not be copied, distributed, or used without written permission.

2. ONLINE ORDERING & PAYMENTS

2.1 Prices for food, beverages, merchandise, and services are displayed at the time of ordering and may change without notice.
2.2 All online payments must be made using accepted payment methods provided by the website.
2.3 You agree to provide accurate billing and delivery information. We are not responsible for delays or failed orders caused by incorrect customer information.
2.4 All sales are final once an order is submitted unless otherwise stated in our Refund Policy.

3. DELIVERY, PICKUP & ORDER ACCURACY

3.1 Estimated delivery or pickup times are approximations only. Weather, traffic, or high-volume periods may cause delays.
3.2 It is the customer’s responsibility to inspect their order upon receipt. Any issues must be reported within 30 minutes of pickup or delivery.
3.3 We are not responsible for food left unattended after delivery, including loss, spoilage, or theft.

4. CANCELLATIONS & REFUNDS

4.1 Online orders may only be canceled before the kitchen begins preparation. Once preparation has started, refunds cannot be issued.
4.2 Refunds, when applicable, are issued at our discretion in the form of original payment or store credit.
4.3 Catering orders require a non-refundable deposit, and cancellations must be made at least 72 hours in advance.

5. RESERVATIONS

5.1 Reservations are subject to availability.
5.2 Parties arriving more than 15 minutes late may forfeit their reservation.
5.3 Special event reservations (e.g., karaoke nights, private rooms) may require deposits or minimum spending amounts, which will be disclosed at booking.

6. CATERING, EVENTS & PRIVATE BOOKINGS

6.1 Custom catering menus, pricing, and contracts must be approved in writing.
6.2 Changes to guest counts or menu items must be submitted at least 48 hours before the event.
6.3 The Company is not liable for delays or issues caused by venue access restrictions, weather, or circumstances beyond our control.
6.4 Client is responsible for providing safe, suitable food-service conditions at off-site events.

7. ALLERGEN NOTICE & FOOD SAFETY

7.1 Our kitchen handles common allergens including peanuts, tree nuts, soy, dairy, wheat, seafood, eggs, and sesame. Cross-contact may occur.
7.2 Customers are responsible for notifying us of allergies or dietary restrictions before ordering.
7.3 We do not guarantee allergen-free meals. By ordering, you accept the risks associated with food allergens.
7.4 Food must be consumed promptly. The Company is not responsible for illness arising from improper storage or reheating by the customer.

8. HEALTH, ALCOHOL & AGE RESTRICTIONS

8.1 Alcoholic beverages may only be purchased or consumed by individuals 21 years or older, where permitted by law.
8.2 Valid identification is required for all alcohol purchases.
8.3 We reserve the right to refuse service to intoxicated or disruptive individuals.

9. INTELLECTUAL PROPERTY

9.1 All logos, brand names, menu names, images, designs, and written content appearing on the website are the exclusive property of Duchess Jamaican Snow Nite Bite LLC.
9.2 Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

10. LIMITATION OF LIABILITY

10.1 To the maximum extent permitted by law, the Company is not liable for:

• Service interruptions

• Delays caused by third-party delivery services

• Website errors or downtime

• Loss of data or unauthorized access

• Personal injury caused by customer misuse of products

• Force majeure events (weather, power outages, etc.)

10.2 In all cases, our total liability will not exceed the amount you paid for the service or order in question.

11. PRIVACY & DATA COLLECTION

11.1 We collect personal information to process orders, reservations, payments, and customer service requests.
11.2 We do not sell customer data.
11.3 For full details, refer to our Privacy Policy.

12. CHANGES TO TERMS & CONDITIONS

12.1 We may update these Terms at any time.
12.2 Changes take effect immediately once posted on the website.
12.3 Continued use of the website constitutes acceptance of updated Terms.

13. CONTACT INFORMATION

If you have questions regarding these Terms, you may contact us at:

Duchess Jamaican Snow Nite Bite LLC
Email: DuchessJamaicanSnownitebite.com
Phone: 912-506-4453
Address: [Insert Future Restaurant Address or “Coming Soon”]

If you want, I can also write your Privacy Policy, Refund Policy, or Shipping Policy next — all in matching professional style.

Just tell me which one you want next, Duchess.

 

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